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EXPECTA;NS >E ( !M :5 !Y H AN ,,FDS 3TRACT1 & "! 0 "S 3FU.N AB :O IS M1NT TO D :AT4 ,EASY-TO-"U/& 9=MA;N ,"! 0 A FOCUS ON ! NE$ = EASY-TO-"U/& 9=MA;N = "EY"O4 ,? 9CLUD$ RECOMM5DA;NS TO DEVELOP & %>E EASY TO "U/& 9=MA;N AB3 _4 ,! ,,FDS 3TRACT1 S* Z H[ X "WS & :AT ! PROCESS IS = GETT+ />T$ _4 ,:AT ! ROLES & #D ,,SAMS RESPONSIBILITIES >E = ! DI6]5T P 9VOLV$1 9CLUD+ P RCVG SUPPORTS1 _! :_ANAU1 PROVID] /AFF & ,KAIT_UHONO_/,CONNECTORS _4 ,:AT ! ,5ABL+ ,GD ,LIVES PR9CIPLES LOOK L 9 PRACTICE _4 ,! NEW 4ABIL;Y SUPPORT SY/EM ,,EGL BUDGETS3 ,"! 7 "S ID5TIFI$ >1S = IMPROVE;T = ,,EGL BUDGET PROCESSES4 ,^! 9CLUDE3 _4 ,! PUR*AS+ GUIDEL9ES NE$ TO 2 CLE>] _4 ,N "EY"O IS 2+ PROVID$ ) 9=MA;N AB H[ _! P]SONAL BUDGET IS TRACK+ _4 ,"S P NE$ M SUPPORT & 9=MA;N TO "U/& H[ _! ,,EGL BUDGET "WS4 #E ,,SAMS ,O!R RECOMM5DA;N3 _4 ,"S "W %D 2 D"O TO 5SURE M P >E AW>E T ! ,,FDS 3TRACT IS AN OP;N4 ,? C 2 D"O BY HAV+ P :O >E CURR5TLY US+ AN ,,FDS 3TRACT %>E _! /ORIES4 _4 ,"! NE$S TO 2 A3ESSIBLE WAYS = P RCVG SUPPORTS TO GIVE FE$BACK REGUL>LY1 S !Y C SAY :AT IS & ISN'T "W+ WELL = !M #F ,,SAMS ,KEY MESSAGES F ! ,MID" ,C5TRAL REP1T SURVEY ,? PAP] PROVIDES A PLA9 LANGUAGE SUMM>Y ( ! KEY MESSAGES F ! REP1T SURVEY D"O ON ! ,MID,C5TRAL PROTOTYPE ( ,5ABL+ ,GD ,LIVES4 ,:AT IS ! ,MID,C5TRAL PROTOTYPE8 ,! ,MID,C5TRAL REGION HAS BE5 TRIALL+ A NEW WAY ( DO+ 4ABIL;Y SUPPORTS S9CE #BJAH4 ,? IS "KN Z ! ,5ABL+ ,GD ,LIVES "<,,EGL"> APPROA*4 ,! ,,EGL APPROA* IS DESIGN$ TO 5SURE 4ABL$ P1 T_ANGATA :AIKAHA ,M_AORI "<4ABL$ ,M_AORI"> & :_ANAU H *OICE & 3TROL OV] _! LIVES & SUPPORTS4 ,! MA9 ORGANISA;N SET UP TO TRY ? NEW APPROA* IS #G ,,SAMS CALL$ ,MANA ,:AIKAHA4 ,MANA ,:AIKAHA IS BAS$ 9 ,PALM]/ON ,NOR? & COV]S ! 5TIRE ,MID" ,C5TRAL ,,DHB REGION4 ,AB ! /UDY3 ,? /UDY IS CALL$ A 8REP1T SURVEY0 2C X IS DESIGN$ TO REP1T AN E>LI] SURVEY D"O 9 #BJAH4 ,^! SURVEYS LOOK AT ! EXP]I;ES ( 4ABL$ P1 T_ANGATA :AIKAHA ,M_AORI & :_ANAU1 COMP>+ _! EXP]I;ES 2F & AF ,MANA ,:AIKAHA & ! PROTOTYPE 7 "UWAY4 ,"! 7 TWO GR\PS SURVEY$3 _4 ,4ABL$ P & T_ANGATA :AIKAHA ,M_AORI3 #AED "PICIPANTS1 #GG.0 ( :O _H TAK5 "P 9 ! #BJAH /UDY4 _4 ,:_ANAU ( 4ABL$ P3 #ACD "PICIPANTS1 #GC.0 ( :O _H BE5 "P ( ! #BJAH /UDY #H ,,SAMS ,4ABL$ P & T_ANGATA :AIKAHA ,M_AORI3 ,! SURVEY F.D POSITIVE RESULTS COMP>$ TO ! PREVI\S SURVEY F #BJAH4 ,? 9CLUD$3 _4 ,P FELT !Y _H M R1L *OICE AB ! K9D ( SUPPORT !Y RCVD _4 ,P FELT !Y 7 M 3NECT$ ) _! COMMUNITIES #ED.0 ( RESPOND5TS _H _H 3TACT ) A ,KAIT_UHONO_/" ,CONNECTOR4 ,P :O _H A ,KAIT_UHONO_/,CONNECTOR 7 M LIKELY TO SAY !Y 7 ABLE TO *OOSE ": _! SUPPORT M"OY 0 US$4 ,H["E1 ! F9D+S 7 N ALL POSITIVE4 ,P :O USE =MAL S]VICES " 7 ! L1/ #I ,,SAMS SATISFI$ ) _! SUPPORTS4 ,? 9CLUD$3 _4 ,9 RESID5TIAL S]VICES1 OV] HALF ( RESPOND5TS "<#EG.0"> 9DICAT$ "S 4SATISFAC;N ) ! S]VICE PROVID] _4 ,9 ,HOME & ,COMMUN;Y ,S]VICES1 #HG.0 9DICAT$ A 4SATISFAC;N ) _! PROVID]1 & #CC.0 9DICAT$ 4SATISFAC;N ) _! SUPPORT /AFF4 ,:_ANAU3 ,"! 7 AL SIGNIFICANT IMPROVE;TS = :_ANAU ( 4ABL$ P & T_ANGATA :AIKAHA ,M_AORI :O RESPOND$ TO ! SURVEY4 ,? IS "PICUL>LY ! CASE = P :O SUPPORT$ _! LOV$ "O AT HOME4 ,! MA9 *ANGES W]E3 _4 ,P FELT !Y _H M 3TROL OV] _! SUPPORTS #AJ ,,SAMS _4 ,P FELT !Y & _! LOV$ "OS _H M COMMUN;Y "PICIPA;N _4 ,P R1LLY APPRECIAT$ ! FLEXIBIL;Y ( _! ,,EGL BUDGETS ,M_AORI3 #BI T_ANGATA :AIKAHA ,M_AORI "<4ABL$ ,M_AORI"> & #AH :_ANAU ,M_AORI "PICIPAT$ 9 ! SURVEY4 ,OV]ALL1 ! RESULTS 7 SIMIL> = ,M_AORI & NON-,M_AORI SURVEY RESPOND5TS4 ,H["E1 COMP>$ TO #BJAH "! 0 LESS IMPROVE;T = ,M_AORI SAY+ !Y _H *OICE AB H[ _! P]SONAL BUDGET 0 SP5T4 ,M_AORI 7 AL SLI1S = IMPROVE;T3 ,! SURVEY RESULTS PROVID$ ! FOLL[+ SU7ES;NS = #AA ,,SAMS IMPROVE;T3 _4 ,! PUR*AS+ GUIDEL9ES NE$ TO 2 CLE>] _4 ,9=MA;N NE$S TO 2 PROVID$ TO EXPLA9 :AT ! DI6]5T ROLES & RESPONSIBILITIES >E = "EY"O 9VOLV$1 "PICUL>LY = ! ,KAIT_UHONO_/,CONNECTOR ROLE _4 ,IMPROVE;TS C 2 MADE 9 PROVID+ CLE>1 EASY TO A3ESS & "TLY 9=MA;N = 4ABL$ P1 T_ANGATA :AIKAHA ,M_AORI & :_ANAU4 ,? 9=MA;N NE$S TO 2 TAILOR$ TO ! P]SON & _! :_ANAU4 _4 ,M "W IS NE$$ TO SUPPORT P TO "U/& :AT ! ,5ABL+ ,GD ,LIVES APPROA* LOOKS L 9 PRACTICE _4 ,A "W=CE /RATEGY IS NE$$ TO BUILD A SKILL$ "W=CE 9 ! ,,EGL APPROA* Z ,,EGL ROLLS \ ACR ! C.TRY4 #AB ,,SAMS _4 ,M "W IS NE$$ TO PROVIDE ,M_AORI ) CULTURALLY 5HANC+ SUPPORT ,PRODUC$ #BJBC BY ,A3ESSIBLE ,=MATS ,S]VICE ,BL ,L[ ,VI.N ,,NZ1 ,AUCKL&1 ,NEW ,Z1L& ,,! ,,5D #AC